Yesterday I'm pulling up to a cleaning client's house and their neighbor asks me for a business card. As I'm handing it to her, I give her the 'listen, I'm booked solid with a very long wait list and it might be a minute'.
and she's so very nice and I reaaaaalllly wanna take her on as a client but I truly do not have a space open. MamaB needs time to clean her own filthy ass hovel.
This very nice lady says to me-why don't you just expand your cleaning service and hire employees? It's a question I've been asked a lot in the past few years.
So...here's why I don't hire people.
1. I can coax an employee to show up but I cannot make them care about my client's cleaning needs. At the end of the day, if a client is unhappy with their cleaning it's on me and me alone. My name is all I have. I'm not gonna rely on someone else to make or break my hard-earned good reputation in the name of a dollar.
2. Hiring employees means higher overhead. Quality employees deserve quality wages and I don't mean $10 hour. I'm not getting out of bed for that and I'd never ask anyone to clean for that. Employees mean setting up a different ownership structure, payroll and different insurance and more cleaning supplies...oh and having to actually rent a commercial space for said employees-because running a cleaning service out of your house is a nope.
I've worked for people who have run a cleaning business out of their house and I know firsthand what kind of shit comes with that. nuhuh. It's a hard pass for me.
3. I'd have to tell 75% of my current cleaning clients that certain services are no longer offered because of "liability issues" and "bio-hazards". I legally cannot require an employee to pick up animal waste on the floor or soiled diapers that have been mislaid. I'd have to tell clients their pets have to be crated or behind a door. Laundry service? Yeah there'd be no more of that.
4. People. Just no. I can't. I don't want to. The first time I'm hearing some excuses on a Friday about why they can't/won't gonna leave me hanging with 3 houses to clean Imma have to refrain from saying some shit that will get me sued. I don't wanna have to watch employees and wonder if they are trustworthy or will they break something or say some shit to insult my clients or...yeah just no. I don't like people enough to put up with that level of nope.
I'm happy working 6-7 days a week. I'm happy with petting all the dogs, scooping up cat shit and fixing fuckery.
This type of housecleaning isn't for everyone. I'm not the maid for everyone and that's ok.